Privacy Policy

Last updated: 20 May 2026

This website is operated by VKonangi Technology Services Pvt Ltd. (GST: 37AAKCV6685K1ZE), trading as Tirumala Tirupati Taxi ("we", "our", "us"), at 2-27, Perur, Tirupati 517505, Andhra Pradesh. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or submitting an enquiry, you agree to this policy.

1. Information We Collect

We collect personal information only when you voluntarily provide it through our booking enquiry form or by contacting us directly. This may include:

• Your name
• Mobile number / WhatsApp number
• Pickup and drop locations
• Travel date and vehicle preference
• Any additional notes you provide

We do not collect payment card details. All payments are made directly to the driver by cash or UPI at the end of the journey.

2. How We Use Your Information

The information you provide is used solely to:

• Confirm and fulfil your cab or package booking
• Contact you regarding your booking via phone or WhatsApp
• Respond to enquiries you send us

We do not use your information for marketing without your consent, and we do not sell, rent, or share your personal information with any third party.

3. How We Store and Protect Your Information

Booking enquiries submitted through our website are transmitted via WhatsApp to our booking team. We do not store your data in any database. WhatsApp's own privacy policy governs messages sent through that platform. We take reasonable precautions to prevent unauthorised access to the information you share with us.

4. Cookies and Analytics

Our website uses Google Tag Manager and Google Ads conversion tracking (gtag.js) to measure how users interact with our site and the effectiveness of our advertising. These services may set cookies on your device. You can control cookie preferences through your browser settings.

We do not use cookies to collect personally identifiable information beyond what Google's own services collect as part of their standard operation.

5. Third-Party Links

Our website may contain links to third-party websites, including WhatsApp and other external services. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

6. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

7. Your Rights

You have the right to:

• Request details of the personal information we hold about you
• Ask us to delete your personal information
• Withdraw consent to any communication from us at any time

To exercise any of these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

See also: Terms & Conditions  |  Refund & Cancellation Policy