Privacy Policy

This website is operated by VKonangi Technology Services Pvt Ltd. (GST: 37AAKCV6685K1ZE), trading as Tirumala Tirupati Taxi ("we", "our", "us"), located at 2-27, Perur, Tirupati 517505, Andhra Pradesh. This Privacy Policy outlines our strict protocols regarding the collection, processing, usage, and safeguarding of your personal data when you interact with our commercial transport platform. By utilizing our website, making inquiries, or initiating booking reservations, you explicitly consent to the data practices described herein.

1. Information We Collect

We collect personal data strictly necessary to fulfill your commercial transit requests. This information is gathered when voluntarily submitted via our digital forms, corporate phone lines, or verified WhatsApp channels:

• Identity Data: Full name.
• Contact Data: Mobile number and WhatsApp contact details.
• Logistical Data: Precise pickup locations, drop-off points, scheduled travel dates, and vehicle/fleet configuration preferences.
• Technical Data: IP address, browser type, and user behavior analytics captured during your session.

2. Legal Basis and How We Use Your Information

Your data is used strictly to maintain operational integrity and provide transparent consumer transit fulfillment:

• To generate transparent car rental quotes and process your transport bookings.
• To communicate vital transit updates, driver details, and scheduling notices via phone call or WhatsApp.
• To optimize website functionality and evaluate ad performance via secure tracking protocols.

We maintain a strict zero-spam policy. Your personal information is never sold, leased, rented, or traded to third-party marketing brokers. Data sharing is strictly confined to authorized internal operational dispatch staff or licensed partner drivers assigned specifically to execute your scheduled journey.

3. Data Retention, Security, and Encryption

We deploy standard technical and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Data transmitted via our website booking forms is securely routed through encrypted communication layers (SSL/TLS protocols).
• Personal information collected for transit booking management is retained securely within our corporate management logs only for as long as necessary to fulfill legal accounting, tax reporting, and operational dispute resolution requirements.

4. Cookies, Analytics, and Google Advertising Protocols

Our platform utilizes advanced cookie configurations and digital tracking tags to monitor advertising efficiency and user experience:

• Google Ads Conversion Tracking & Google Tag Manager: We utilize Google's tracking scripts (gtag.js) to evaluate the success of our search campaigns. These scripts place cookies on your browser to monitor interactions securely. This data is aggregated anonymously and does not pass personally identifiable data or private identifiers back to our marketing campaigns.
• User Control: You retain the complete right to alter your browser settings to reject cookies or alerts. However, limiting cookies may affect your ability to load specific interactive maps or booking form scripts on our platform.

5. Third-Party Link Redirection

Our platform interacts dynamically with external tools, including the official WhatsApp business communication framework. We hold no liability or operational control over the individual privacy infrastructures of third-party platforms. We strongly advise users to inspect the distinct privacy sheets of external providers when leaving our domain.

6. Protection of Minors

Our commercial transit booking platform is tailored strictly for adults and licensed contracting individuals. We do not knowingly compile or maintain records from individuals below the age of 13. If it is discovered that a minor has submitted personal operational details, it will be systematically purged from our corporate logs immediately.

7. Your Legal Data Rights

In compliance with digital privacy standards, you maintain absolute control over your personal data footprint. You may contact our data desk at any time to execute the following rights:

• Right of Access: Request a structured summary of the specific personal communication logs we maintain regarding your identity.
• Right to Erasure (Right to be Forgotten): Request that we permanently delete your contact data and booking history from our operational logs (subject to mandatory regional tax, corporate registration, or legal auditing retention constraints).
• Right to Restriction: Request an immediate halt to any operational notifications or direct outreach.

8. Amendments to This Policy

We reserve the right to modify this Privacy Policy to align with changing digital regulations or platform security upgrades. Any revisions will instantly update the "Last updated" anchor text at the top of this document. We advise periodic reviews of this section to remain fully aware of our data protection protocols.

See also: Terms & Conditions  |  Refund & Cancellation Policy